Privacy policy

Responsible for the treatment

The company responsible for the processing of your data under this Privacy Policy is:

BOBINADOS CASTEL SA

At BOBINADOS CASTEL SA, we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy is intended to regulate all aspects relating to the processing of data of different users who browse or provide their personal data through the various forms located on the web.

Personal Data

A personal data is the information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose we collect the personal data that the user communicates to us: name, surname, email, telephone, postal address, town, etc., as well as all those data that you voluntarily provide us through any of the social networks of which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.

The user's visit to the website does not imply that he/she has to provide any information about his/her personal data. However, in case of providing them, the data will be treated lawfully subject at all times to the principles and rights contained in the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of December 5.

Purpose, duration and legitimacy of the processing:

The data provided by the user will be processed by us for the following purposes:

Transfer or communication of personal data

Your data will not be communicated or transferred to third parties, unless there is any legal obligation or to those companies of the group for administrative and internal management purposes that will act as Data Processors.

International Transfers

In BOBINADOS CASTEL SA we process your data within the European Economic Area and, in general, we hire service providers also located within the European Economic Area or in countries that have been declared with an adequate level of protection.

If we need to use service providers that carry out processing outside the European Economic Area or in countries that have not been declared with an adequate level of protection, we would ensure that we guarantee the security and legitimacy of the processing of your data by means of adequacy decisions, standard clauses, binding corporate rules, exceptions or any other instrument approved by the supervisory authority that offers a guarantee of the security and legitimacy of the processing of your data.

Updating of data

It is important that in order for us to keep the personal data updated, the user informs us whenever there has been any change in them, otherwise, we are not responsible for the veracity of the same.

The user guarantees that the personal data provided are truthful, guaranteeing that all the information provided corresponds to the real situation, that it is up to date and accurate, being obliged to communicate any changes.

Third Party Data

If the user provides data of third parties for any purpose to BOBINADOS CASTEL SA, guarantees that he/she has obtained this data in a lawful manner, that he/she has previously informed those affected, obtaining their consent to communicate them and that the information provided is accurate and truthful.

Compulsory nature of the information requested

All our forms have an asterisk (*) in the mandatory data. If the user does not provide these fields, or does not check the box to accept the privacy policy, the information will not be allowed to be sent.

Use of passwords

In order to access your account, the USER must "Login" and include the email address and password generated in the registration form according to the rules of complexity that are established at all times on the web.

Users are responsible for the proper custody and confidentiality of any of the identifiers and / or passwords that have been selected in the registration and agree not to transfer its use to third parties, or allow access to outsiders.

Likewise, it will be the user's obligation to notify the Responsible immediately of any fact that allows the improper use of the identifiers and/or passwords, such as theft, loss or unauthorized access to them, in order to proceed to their immediate cancellation.

Rights of the interested parties:

You have the right to access your data and to obtain confirmation of their processing, as well as a copy of the personal data being processed. You have the right to update them and request rectification of data that are inaccurate or request deletion when the data are not necessary for the purposes for which they were collected. You may request the limitation in the processing of your data and oppose the processing of the same by revoking your consent, as well as exercise the right to data portability. Similarly, you have the right not to be subject to decisions based solely on automated processing of your personal data. You can exercise your rights by contacting us at Torrent de l'Estadella, 20, -08030 Barcelona (Barcelona). E-mail: olga@castelomega.com.

If you feel that your rights have not been properly addressed, you have the right to file a complaint with the Supervisory Authority at www.aepd.es.

Data processing of minors

Whoever provides the data through the forms on this website and accepts its treatment declares to be over 14 years old, being forbidden the access and use of the portal to minors of that age. If at any time, the Responsible Party detects that a minor under 14 years of age has provided personal data, we will proceed to the cancellation of the same. Likewise, parents or guardians may in any case contact BOBINADOS CASTEL SA to block the access account of minors in their care who have registered by falsifying their identity.

Treatment of Cookies

A cookie is a small file that is downloaded and stored on the user's computer when you access a website. Cookies allow the web, among other things, store and retrieve information about browsing habits of the user or your computer and, depending on the information they contain and the way you use your computer, can be used to recognize the user.

The user has the option to prevent the generation of cookies, by selecting the appropriate option in your browser program. You can obtain more information by reading our Cookies Policy.

Last updated: 29/06/2023